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Pooch Palace Boarding Referral Program

At Pooch Palace, we appreciate the amazing things our clients have to say about us and all of the great fun our guests are having. To reward those who spread the word about our boarding services we're introducing our all-new Pooch Palace Referral Program.

How Does It Work?

It's simple. Every time you refer a friend or family member to Pooch Palace and they complete a dog boarding reservation, you'll receive a $20 credit on your account. Your referral will also receive a credit for $20 that they can use for that first Boarding reservation. Refer as many friends or family as you want, but hurry! We're offering this for a limited time only.

Program Overview

What is the Pooch Palace Referral Program?

The Pooch Palace Referral Program rewards you AND your friends when you refer them to Pooch Palace for Boarding. It’s our way of saying thank you for helping to bring more dog families to Pooch Palace.

How do I refer friends?

Fill out the online form located below 

Rewards and Eligibility

What rewards can I earn?

For each referral you make to Pooch Palace, you receive a $20 Pooch Palace credit – And your friend does too! There are no limits to how many friends you can refer or rewards you can receive. 

Who can make referrals?

Everyone is welcome to refer friends to Pooch Palace; however, to receive rewards you must be a current Pooch Palace customer.

Who can receive referrals?

Friends you refer must be new customers and cannot be former Pooch Palace customers to receive rewards.  They also must book and complete a boarding reservation for you to receive your credit and they will receive their discount during their first boarding reservation.

What are the terms and conditions of this offer?

1. The referred customer must provide the name of the customer that referred them for that customer to receive rewards.
2. This offer cannot be combined with other offers and has no cash value. The new customers MUST complete a boarding stay for credit to be received.

How do I receive my rewards?

You will receive rewards via credit into your Pooch Palace account once the person you refer completes their boarding reservation (no limit as to how many you can refer).

Who do I ask if I have questions?

Please speak with a store associate for further information.

Contact Us  

West Lafayette Location

Phone: 765-421-6655

Lobby Hours

Monday - Friday : 7am - 6pm 
Saturday:  9am - 3pm
Sunday: 430pm-6pm (boarding pickup and drop off only)

Holiday Lobby Hours:

(Although we will be closed on Holidays above, there will be someone here every day of the year to care for dogs staying overnight at our hotel)

Normal Boarding Cancellation Policy:
Customer acknowledges that Pooch Palace has a 48 hour-CANCELLATION POLICY for reservations made for a hotel stay during non-holiday period (defined below). 

**All weekend Boarding reservations require a 48 hour cancelation policy.  If you do not cancel before the 48 hour time window, you will be charged a one night fee of $65 (provided we cannot refill the room and/or are not full in boarding.  Weekends are almost always full, so, please ensure you cancel prior to the 48 hours to avoid the fee.  Thank you for your understanding**

Holiday Boarding Cancellation Policy:
We require pre-payment for ANY Holiday Boarding reservation.  Customer acknowledges that Pooch Palace has a two week-CANCELLATION POLICY for reservations made for a hotel stay during any holiday period, which is defined as the following periods in each applicable calendar year:
1. The period beginning December 18 through and including January 8.
2. The period beginning the Sunday before Thanksgiving through and including the Monday following Thanksgiving;
3. The period beginning July 1 through and including on July 8;
4. The period beginning the Thursday immediately before Memorial Day through and including the first Tuesday following Memorial Day;
5. The period beginning the Thursday immediately before Labor Day through and including the first Tuesday following Labor Day;
6. The period beginning the Thursday immediately before Easter Sunday through and including the first Monday following Easter Sunday; and
7. Any weeks during the Spring Break school holiday.

All Holiday reservation must be cancelled two weeks prior to stay for a refund. If cancellation is less than two weeks prior to stay, Customer shall be required to pay and shall be charged the full cost of the cancelled boarding reservation.